Jesica O'Black
Jesica O'Black
2D Generalist
Ontario, United States

Freelance Illustrator with a wide variety of experience, ranging from entertainment assets, game UI & texture work, minor animation work, and private client illustration. Also experienced in-game moderation, community management, and as a test analyst.

Resume PDF


Digital PaintingIllustrationProp ModelingCharacter DesignDrawingProp DesignVisual DevelopmentIconsUI Assets

Software proficiency

Substance 3D Painter
Substance 3D Painter


  • Test Analyst at Blizzard Entertainment
    United States of America
    July 2022 - Present

    ● Uses Agile methodology to analyze and monitor software quality and progression.

    ● Supports testing efforts through test documentation, feedback, and test case execution.

    ● Works with development in the creation of requirements to ensure thorough and effective testing.

    ● Specializes in art asset, level design, sound, cinematic, and world-based exploit-related testing.

  • Freelance at 2D Generalist & 3D Skin Artist
    United States of America
    September 2016 - July 2022

    ● Illustrates customized character concepts, various web-based game assets, UI elements, minor animations, and 2D/3D textures for clients on a contract basis.

    ● Provides concepts for feature implementation and visual development for pitches.

  • Quality Assurance Lead & Game Moderator at Sastrei Studios
    United States of America
    December 2020 - June 2022

    ● Distributed patch information and updates to QA team members.

    ● Created test cases for functionality, balance, and PvP encounter specifics.

    ● Managed tester repositories and created training and onboarding documents for new testers.

    ● Collaborated closely with Community Management to gather, test, and address player issues.

    ● Helped log and track localization team progress, status, and bugs.

    ● Provided in-game moderation support to players.

  • LiveOps Test Analyst at TCWGlobal, Scopely Engagement
    United States of America
    March 2022 - June 2022

    ● Tracked, logged, and verified defects and errors within the game database.

    ● Maintained and helped create test cases for the LiveOps pipeline while providing feedback for review and improvements.

    ● Assisted with managing deadlines for weekly and monthly player events, including post-mortem analysis of designed events from a QA and player perspective.

    ● Conducted mobile device and server environment testing in line with GaaS.

  • Lead Caricature Artist at Kamans
    United States of America
    March 2017 - March 2019

    ● Managed team members and addressed customer concerns, cash handling, payroll, and inventory paperwork.

    ● Created commercially appealing caricatures for guests with speed and care for materials.

  • Game Analyst at MWPartners - Blizzard Entertainment Project
    United States of America
    March 2016 - August 2016

    ● Playtested and provided critical feedback for developers regarding player experience on Legion expansion zones & starting areas.

    ● Researched and created accurate reproductions from self and player-discovered issues to ensure accurate fixes.

    ● Tested the questline experiences for players relating to professions, recipes, in-game toy rewards, and pet battles.

  • Bachelor of Science, Game Art & Design at Art Institute of California
    Orange County, United States of America
    March 2012 - March 2016

    Graduated 2016, 'Best in Show' award in Visual Development, GPA 3.8

    Alpha Beta Gamma Honor Board Member & Representative for Game Art & Design

Report User